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InnoPet Support Center
FAQ
Delivery

Can I collect my order from you?

Updated 10 January 2025 11:51

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InnoPet does not have a physical address to pick up your order.

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Is delivery free?
Which parcel service will deliver my package?
Where can I find the track and trace of my order?
Can I collect my order from you?

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Frequently asked questions

See which questions our users ask most often and what the answers are to those questions.

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Maintenance & spare parts

Check out how to properly use your product. Do you need (spare) parts? You can also find them here.

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Product manuals

Want to know how to install our products? View the manuals for each product.

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Warranty

Curious what is covered under warranty and what are the conditions for warranty? Read more.

manuals, store locator, warranty, maintenance