Statutory warranty and factory warranty
Statutory warranty (via the seller): In the EU, your purchase is protected for at least 2 years against manufacturing and conformity defects when used correctly. Damage caused by misuse, improper assembly, overloading, or normal wear and tear is not covered.
InnoPet factory warranty (via the manufacturer): This is additional service on top of the law. Your statutory rights always remain in force. The periods do not add up but run in parallel: 24 months by law + 24 months factory warranty = 24 months in total, not 48 months.
How long is the warranty on my InnoPet product?
Updated
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