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  1. InnoPet Support Center
  2. FAQ
  3. Warranty

Warranty

  • How long is the warranty on my InnoPet product?
  • What is covered under the factory warranty?
  • My InnoPet product has damage, is this covered by warranty?
  • What is not covered under the factory warranty?
  • How do I submit a warranty claim?
  • Do I have a warranty if I no longer have a proof of purchase/receipt?
  • How is a warranty claim resolved?
  • How to find the production number of my product?
  • What can I do if my damage isn't covered by the warranty?
  • Can I use the warranty as a second owner?
  • How do I extend the warranty of my InnoPet Premium Cozy?
  • I have a complaint about my product, what can I do?

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support@innopet.nl     +31 (0)85 079 60 12
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Frequently asked questions
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Maintenance & spare parts
Check out how to properly use your product. Do you need (spare) parts? You can also find them here.
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Product manuals
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Warranty
Curious what is covered under warranty and what are the conditions for warranty? Read more.
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